Digital Engagement Analyst, The UK


Digital Engagement Analyst

Ready to apply your skills in the real world and develop on theoretical knowledge from your degree or past experience? Interested in the existing telecoms and digital communication world? If yes, please read on…

Who are Shields?

Shields Environmental was Founded in 1979 and is the market leader in the supply of service solutions to the telecoms sector. We are located in London, Essex, Eindhoven, Florida, New Hampshire, and California.

Shields is currently going through a company-wide digital and data transformation which will see the replacement of our existing digital solutions with “best in class” new technologies, enabling our clients to fully realise the potential value in their data, whilst keeping us at the forefront of the telecom asset management service sector.

Our vision is to create an incredibly efficient single-sourcing platform providing our clients with complete visibility to source and redeploy assets at multiple levels as well as building and maintaining their networks.

Shields launched MarketPlace (SaaS) to dramatically cut the cost of maintaining networks for telecom operators, a flavour of which can be seen using the following link

The organisation has both enjoyed organic growth and secured significant investment to enable us to accelerate our growth plans, and we are now searching for a graduate to become an integral part of the digital transformation team based at our brand-new office in Moorgate, London.

At Shields we operate like a family, working as a global team and sharing successes. We believe in enjoying a great work-life balance and offer very competitive bespoke remuneration packages for self-modified, success driven team players.

What will I be doing?

Within the transformation team, you will play a crucial role in attracting and engaging with potential Marketplace users through personalised content management. During the process, you will find yourself dealing with internal & external account managers/sales team, software development team and general management where required. In addition to contributing to and supporting communications plans, the post holder will undertake new digital projects, including support to the production and ongoing evolution of the new web platform, consolidating potential customer profiles, integrating a CRM system and delivering marketing automation.

You will receive on the job and structured training, specific to our business and will then work closely with the senior directors and business winners for the company.

Key Responsibilities

As Digital Engagement Officer, your role will include:

Is this for you?

The ideal candidate will have:

What else is on offer?

If you’re interested in this role, you can apply by simply sending your CV and motivational letter to with your name and role in the subject line.
Start date (on or about) : 1st June 2018