Warehouse Technician, Americas

Department: Operations

Reports To: Warehouse Manager

Location: Concord, New Hampshire

General Purpose of Job:  To process inbound and outbound product including inspection, cleaning, packaging and handling.

Essential Duties and Responsibilities:


  • Receive inbound product
  • Inspect inbound product per QIP-001
  • Identify non-conforming materials and process per SOP 8.3.1
  • Package product for warehouse storage per SOP 7.5.4
  • Pick and pack product for shipment per SOP 7.5.4
  • Process through appropriate carriers
  • Remove trash and recycle cardboard
  • Operate order picker in a safe manner


  • Perform inventory cycle counts
  • Sweep warehouse area
  • Sweep shipping/receiving work area

Monthly:         NONE


  • Participate in ISO surveillance audits


  • Mop shipping/receiving work area as needed
  • Attend company meetings
  • Receive and put away supplies
  • Identify and suggest quality or safety improvements
  • Other duties as assigned or necessary

Education and/or Experience:  HS Diploma or equivalent. 

Language: Ability to read and interpret documents such as safety rules and operating procedures.  Ability to write simple correspondence and present information in one-on-one or small group situations.

Mathematical: Ability to add, subtract, multiply and divide in all units of measure using whole numbers, common fractions, and decimals.

Reasoning: Ability to apply logical understanding to carry out detailed but uninvolved written or oral instructions.  Ability to deal with problems involving a few concrete variables in standard situations.

Computer Skills:

Y Word Processing (MS Word)     Accounts Payable
Y Spreadsheets (MS Excel)   Y Email
  Accounting Software   Y Order Processing software
  General Ledger   Y Inventory Control software
  Payroll     Contact Management (CRM) software
  Data Software   Y Other: UPS World Ship
Y Internet Software   Y Other: FedEx Ship Manager
  Accounts Receivable   Y Other: Label Matrix

Supervisory Responsibilities: NONE

Work Environment: Warehouse environment—30%; climate controlled production area – 70%; work in high place (order picker) – occasionally; moderate noise levels.

Physical Demands:

  None Under 1/3 1/3 to 2/3 Over 2/3
Stand       X
Walk       X
Sit   X    
Use hands to handle or feel       X
Reach with hands and arms   X    
Climb or balance   X    
Stoop, kneel, crouch, or crawl   X    
Talk or hear       X
Close vision (20 inches or less)       X
Lift up to 10 pounds       X
Lift up to 25 pounds   X    
Lift up to 50 pounds   X    
Lift up to 100 pounds X      
Lift more than 100 pounds X      

To apply, please send resume and cover letter to [email protected]

Contact Us

Our expert teams are on hand to answer any questions you may have, whether it is about equipment supplies or, asset management, EF&I Services or for a demo of our Marketplace Software.