Delivery Manager, UK

Since 1979, Shields Environmental has partnered with the world’s leading telecommunications companies to provide innovative multi-vendor spares management solutions (incl. Repair), specialist logistics and on-site services, reuse, extended life and recycling solutions within a fully integrated environmental and compliance risk management program.

Shields works hard to build a reputation for entrepreneurial spirit, innovation, unparalleled knowledge of the industry, environmental excellence and customer service. The core of this service is our talented employees.

We require a Delivery Manager for Telecom roll-out projects, who will be responsible for delivering unparalleled services to our customers. He/she would have experience in successfully deploying telecommunications equipment for Mobile Network Operators in the UK. The successful candidate will lead a team of delivery engineers to ensure project timelines and budgets are met and exceeded, at the highest level of quality and health and safety standards.  

As a Delivery Manager, you will:

  • Ensure a safe work environment for the field organization.
  • Strict adherence to UK and Customer safety standards
  • Provide management to the delivery engineering and roll-out teams
  • Meet customer expectations through effective project management of site roll-out targets. Achieve KPIs and manage customer escalations.
  • Ensure compliance with regard to standards and competencies: foster development of knowledge, skills and abilities
  • Identify and contribute process improvements regarding reporting systems and methodologies
  • Recruit, develop and supervise delivery engineering personnel. Creating a high-performing, collaborative team within the organization and with our partners
  • Work closely with the customer and our partners to meet expectations regarding health and safety, schedule, quality and budget.
  • Effective management and implementation of site equipment projects and service contracts.
  • Pipeline demand management.
  • Report to the Program Manager

Required Experience:

  • Proven delivery management experience.
  • Proven track record of delivering high-quality sites
  • Experience in leading field engineering and roll-out teams.
  • Ability to juggle different sites/priorities and deliver high-quality services under pressure.
  • Proven technical expertise in network build, roll-out and operations, specifically on Huawei Radio Access Equipment.
  • 5+ years in Roll-out project delivery.

Required competencies:

  • Strategic thinking – high level of analytical and problem-solving skills. Ability to balance short and long-term priorities.
  • Results oriented – Track record of consistently delivering business results. Decisive and clear thinking.
  • Change initiation – Open to new ideas, accepts challenges and leads with energy. Considers culture and understands how to implement culture change.
  • Energizing leader – Engages and motivates employees, develops and secures talent. Known for building high performing teams.
  • Excellent communication and project management skills.

Job details:

  • Based in Wednesbury, West Midlands / Purfleet, Essex.
  • Competitive remuneration.

To apply, please send resume and cover letter to [email protected]

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