Shields Sales Associate Programme

For 40 years Shields has been one of the leading solution providers for Telecom networks and their operators in building a circular economy, providing environmental efficiencies, and reducing operators’ costs & CO2 emissions.

We help operators build and maintain their networks by facilitating the efficient movement of products around the globe together with our Software and on-site & off-site service solutions.

Our Services are designed to REUSE as much of operator equipment as possible, RESELL equipment they don’t need, REPAIR their faulty equipment and safely RECYCLE where the above is not practical.

Happy Team picture

Sales is the heartbeat of any small to medium sized business. We want to invest in a pool of talent that through learning and osmosis with their mentor will become the next generation of sales talent at our company. We hire for Attitude, Drive and Ambition.

Currently our business has 8-12 very senior, high-quality salespeople with decades of industry experience. We want to ensure their knowledge and skills are transferred to the new generation of sales via our Sales Associate Programme.

Our expert mentorship

Our senior salespeople are our mentors. Who are ready to share their decades of experience in building successful sales models and diverse customer relationships. Candidates will be assigned a mentor to support their progression throughout the programme and development as new sales team talent.

As a Shields Sales Associate you will:

  • Work closely with the Account Manager
    to support new and existing customers.
  • Gain an understanding of our clients, and
    be able to highlight a good opportunity for
    our services to help and support them.
  • Communicate with customers, making
    outbound calls to potential customers,
    and following up on quotes.
  • Assist in building a sales funnel generating
    leads via cold calling and emailing.
  • Providing technical information and
    explanations, and preparing quotations
    to customers.
  • Develop sales opportunities by researching
    and identifying potential accounts, soliciting
    new accounts & building rapport.
  • Manage a set of existing clients, building knowledge and a relationship with each client contact.
  • Support marketing and calling campaigns for Shields.
  • Challenge customer prices with convincing
    negotiation skills, and cross-referencing
    previous prices attained from customers

The Learning Journey

Over the course of the programme, you will get a comprehensive look at the entire sales process to help you meet the skill criteria established in each of the 7 major skill areas that make up our course modules. The 8 modules are the foundations of Shields, planning and organisation, commercial awareness, people skills, marketing, business development, advanced sales and account management.

Programme Orientation

The orientation is 2-fold, the first will explain the purpose of the “SSAP” and the introduction of the 8 learning modules.

The second will be a one to one with your Sales Manager to receive an introduction to the department and set role expectations, outlining the nature of the role & working relationship between the two of you.

The Shields Sales Associate Programme Learning Plan Step 1
The Shields Sales Associate Programme Learning Plan Step 2

Module Learning

This is all about learning on the job – day to day practice increasing your level of knowledge, skill & proficiency in the 7 key skill areas. Most of the programme will be spent here, performing the day to day working activities and preparing the candidate for assessment & evaluation per module.

Assessment & Evaluation

To open and close each module you will complete an assessment to measure your learning stage and level of knowledge, skill & proficiency.

A pass mark will be required before moving on to the next module. It is likely that your initial assessment results will be low due to lack of time and experience so be sure to grasp the opportunity for improvement.

The Shields Sales Associate Programme Learning Plan Step 3
The Shields Sales Associate Programme Learning Plan Step 4

Performance reviews

Performance reviews go hand in hand with our programme gateways – these reviews will determine if you are a good fit and able to continue in the programme.

They should be a time for self-reflection as well as demonstrating your wins and successes. As a company we will do everything to ensure you are given the guidance and support to succeed but we can only take you so far – it’s up to you to make the difference.

Certification & sign off

This program is graded as pass or fail; which means participants must meet the course criteria and requirements to obtain a certificate of completion and a permanent position with Shields as an Account Manager.


Our ideal candidate

As a company, our strategy for people development is to provide a diverse range of opportunities, the right working environment and training to enable employees of different abilities and learning styles to reach their full potential.

We’re looking for someone who shows an interest and the potential to develop the necessary sales skills to meet the every day challenges of the role. You should be a driven and passionate individual with a desire to learn, build positive relationships and strive for excellence on all fronts.

This programme has been developed to help an aspiring salesperson with the desire, commitment and ability to become a first line sales associate and gain proficiency in each of the skill areas required for future management.

Our Offer

£30,000 per annum – adjusted for different currencies and regions

Your birthday off + national holidays

Company virtual share scheme

Flexible working benefits

Free expert training certification

Expert mentorship

Great company culture

Local country benefits included

 Applications will be accepted until December 9th 2022, with the program starting on January 3rd 2023.

To apply for this program please email a CV and covering letter to [email protected].

Shields Sales Associate Programme Boucher Image